Not in love? No problem! 💖 We stand by our products with a 30-day trial—if it's not a perfect match, you can return it within 30 days. Simply fill out the form on our contact page or email us at Info@elyviane.com, and we’ll take care of the rest!
How can I reach out to Elyviane?
You can reach us anytime through the contact form on our website or via email at info@elyviane.com. ✨ We strive to respond to all inquiries within 24 hours. 💕
When can I expect my order to arrive?
Once your order has shipped, you’ll receive an email with a tracking code to track its journey. ✨
Delivery takes 6-10 days, allowing us to always offer free shipping to our valued customers. 💕
If you need any assistance, our customer service team is happy to help!
Is my order shipped for free?
We take pride in providing fast, reliable delivery straight to your doorstep, wherever you are. ✨ Plus, every order includes free Track & Trace, so you can follow your package every step of the way with ease and confidence. 💕
Our customer service is available from Monday to Saturday: 9:00 AM to 5:30 PM.Average response time: 24 hours
